OpenText RightFax 10.6 Feature Pack 1 Is Now Available!

OpenText Partner Advisory OpenText RightFax 10.6 Feature Pack 1 is Now Available! The OpenText Fax and Document Distribution Group is pleased to announce the release of RightFax 10.6 Feature Pack 1. Feature Pack 1 is a cumulative update containing new features, enhancements, and a collection of bug fixes. OpenText recommends the installation of Feature pack 1 for all RightFax 10.6 server and client installations. It includes a number of important fixes which may be essential to the operating environment. For a complete list of fixed issues and installation instructions, refer to the RightFax 10.6 FP1 Release Notes. Customers and partners can download Feature Pack 1 and the Release Notes from the OpenText Knowledge Center by visiting the link below: https://knowledge.opentext.com/knowledge/llisapi.dll/open/15703289 New Features Name Description Windows 2012 R2 Support Installing RightFax on Windows 2012 R2 is now supported. In addition RightFax now supports Windows 2012 R2 Clustering and Remote Desktop Services. Windows 8.1 Support RightFax clients can now be installed on Windows 8.1 desktops. RightFax Web Reporter RightFax reporting through a web browser. Dialogic SDK 6.7.0 RightFax now uses Dialgoic SDK 6.7.0 with Dialogic transports. Citrix Xen Server RightFax is now supported on Citrix Xen Server. RightFax Web API SDK 1.0 Allows the RightFax Express Web API to communicate with RightFax 10.6 FP1 servers. Notable Bug Fixes Issue # Description Observed Results RF-9991 Outbound RightFax Connect faxes are not updating in FaxUtil If the Doctransport module that sends a RightFax Connect job is not available, the status of the outbound fax will not be updated until the Doctransport module is available again. RF-10654 Unable to print-to-fax from a PDF with Adobe Reader 11.0.06 (most recent version) When attempting to print-to-fax from a RightFax client workstation with Adobe Reader 11.0.06 installed, the RightFax Fax information dialog box may not appear. RF-11026 Unable to convert JPEGs embedded in HTML documents on Windows Server 2012 RF-11316 Conversion of MHTML attachments are not formatted correctly when using RightFax 10.6 on Windows Server 2012 More Information RightFax Web Reporter runs reports for the user logged on to the RightFax Web Reporter website. RightFax group administrators can run reports for RightFax users that are members of the groups they administer. RightFax 10.6 Feature Pack 1 will add the RightFax application to Adobe's ProtectedModeWhitelistConfig.txt file.  There is a new install switch for this feature when implementing silent installs. For more information, contact your local Customer Support office.

New Dropbox for Business features are available for all customers!

Hi there, A few weeks ago we announced that new Dropbox for Business features were launching in the early access program. We've heard great feedback from early users and we're excited to let you know that they're now available to all Dropbox for Business teams! View-only permissions for shared folders: Give shared folder members the ability to view but not edit folder contents. Passwords and expirations for shared links: Allow team members to set limits on who can access shared links, and for how long. Please reach out to your existing Dropbox for Business customers and educate them on the ways they can make the most of these new features. If you need some additional background on this new functionality, you can review the help center articles linked above. - The Dropbox Partner Team

Regards,

Robert Blake
Bit by Bit Computer Consultants
1907 Ascension Blvd #410
Arlington, Texas 76006
Direct 817.505.1257
Mobile 972.365.7010

Lower Your Company's IT Costs With Virtualized Servers.

The concept of virtualization was first introduced over thirty years ago in the Mainframe computer space. At the time, it allowed these large, expensive machines to be divided into smaller partitions that could provide a dedicated computing resource for applications. This partitioning allowed the massive computers to be better utilized, and ensured that each application was isolated to provide a given livel of performance without affecting other applications on the system. This same principle of virtualization was later applied to X86 computer systems to provide the same benefits for smaller business needs.

The Many Benefits of Virtualization

The main drive behind the widespread adoption of server virtualization is to increase the utilization of a single computer system. In years past, most companies installed a single application per server, leaving these systems largely under-provisioned. Studies revealed that the average utilization of single application systems was less than 15%. This isolated server deployment meant that most of the computing power went unused, which translated into higher system costs for a company as well as wasted power, cooling and floor space.

Virtualization changed all that by allowing these systems to be shared among a group of applications or users while still ensuring isolation of performance and access. Virtualization technology provides a way of creating several virtual machines on each individual system that includes a specified amount of computing resources dedicated to that virtual machine. This software enables a single system's resources to be fully utilized, and allows several users and applications to share the same system, lowering their overall cost.

A Wide Variety of Choices

Even though there are many niche companies offering server virtualization technologies today, the two leaders in the space are VMware and a product called Hyper-V from Microsoft. Both products provide the ability to divide a single physical server into several virtual servers. They differ slightly in how they accomplish this and provide distinctly different tools for users to monitor and configure their servers.

VMware is a clear leader with the bulk of the server virtualization business. This lead is largely due to the early release of their software in the market, which provided a strong "first mover" advantage. VMware has continued to update this initial offering to include features like remote management, disaster recovery and clustering. While their products were initially deployed in development environments, their software has slowly moved into the production space with their latest enterprise offerings.

Microsoft was slightly later to market with their Hyper-V product but have gradually built a loyal following among users. The advantage they enjoy is their market dominance in operating systems, that allows them access to existing customers. The company makes it very easy for these customers to deploy their virtualization software and are a partner that many of these companies already know and trust.

Things to Remember

Even though server virtualization software can provide a wide range of advantages for any company, there are a few points to consider before adopting this technology.

The installation of this virtualization software is typically done on a new server that can then be partitioned for use by individual applications. For smaller companies this might mean an initial startup cost for an additional server for their existing applications. Once the new server is ready, applications can be migrated to the virtualized environment and the older server upgraded to a virtualized image for additional applications. The time, cost and planning required for this effort must be considered for any upgrade of this magnitude. Even though the end results will provide a more eco-friendly, fully utilized solution, there is time and expense required for the transition.

Another consideration is the cost of the software that enables virtualization. This software expense is in addition to the server hardware needed to support virtualized machines. The good news for small- to medium-sized businesses is that most companies offering server virtualization software have packages that are priced to accommodate more modest installations. These licensing fees increase with the number of virtual machines created but are nominal for smaller implementations and can easily be offset in the savings they provide by utilizing the hardware more efficiently.

Final Thoughts

Server virtualization technology has matured greatly in the last few decades and provides a very efficient way of provisioning resources for your applications. It not only makes the setup of these application environments easier, it also maximizes your use of existing resources while helping to control other infrastructure costs such as floor space, electricity and cooling. Companies of any size can benefit from adopting this virtualization technology, which will help them save money while greatly reducing the time needed to deploy new applications.

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Whats new with RightFAX

RightFax version 10.6

OpenText RightFax 10.6 provided exciting new features, functionality and improvements.

Enterprise Grade Functionality

• Office 2013 support
• Shared Services improvements and now up to 12 servers in a collective
• Windows Server 2012 Support

New compliance and security Modules to sell!

• RightFax Encryption Module that safely encrypts all faxes stored on the server
• RightFax Vault for an integrated approach to fax archiving

What to look for in FY15!

• 10.6 Feature Pack 1 which will include the RightFax Web API SDK, Windows Server 2012 R2 support and a number of general usability and performance enhancements

The Best of Both Worlds! RightFax Connect

OpenText RightFax Connect is the cloud-based fax service that makes it easy to fax with any OpenText RightFax or RightFax Express fax server without the cost, time, or hassle of managing a telephone connection to your fax server. RightFax Connect has become the fastest growing product line ever and improvements have made it one of the most exciting products at OpenText for FY15!  Visit our website.


NEW PRODUCT!  RightFax Express

Designed for small to medium-sized businesses (SMBs) and departments or branch offices of large organizations, RightFax Express is an information exchange solution that allows users to fax, conveniently and cost-effectively, from the applications that drive their business. RightFax Express is simple to deploy, easy to integrate, and provides a best-in-class fax solution.

All partners may purchase the appliance models, the software only option, and the hybrid option (which provides the RightFax Express software for free when selling a RightFax Connect service plan) directly from OpenText.


OpenText Fax2Mail

OpenText Fax2Mail provides cloud faxing capabilities (fax-to-email/email-to-fax services) that eliminate the cost, inefficiency, and hardware footprint associated with stand-alone fax machines.

NEW CONNECTOR!  The Fax2Mail Connector for Xerox MFPs is now available; the connector gives users the ability to access their Fax2Mail accounts, and fax via the cloud directly at certain Xerox multi-function devices The Fax2Mail product folder has been updated with a product overview; SKU’s for this $0 item can be found in the current price books.

ACTIVE DIRECTORY INTEGRATION:  Fax2Mail supports Active Directory Synchronization, giving Fax2Mail users the ability to administer contact updates minus manual or bulk uploads; users can also automatically reserve new fax numbers and eliminate old ones in order to streamline new user onboarding. 

PCI-DSS COMPLIANCE:  OpenText’s data center in Ashburn, VA is now fully certified as PCI-DSS compliant, meaning it adheres to strict government policies pertaining to protecting payment card information; protective measures include encrypted transmission security, data at rest encryption, immediate document deletion as well as controls preventing unauthorized personnel from accessing fax data.

CLOUD CAPTURE: Cloud Capture automatically extracts and converts customers’ fax data into formats needed for efficient delivery into their backend systems. The service is implemented quickly at no risk or capital costs, integrating seamlessly with existing fax infrastructure and workflow systems.


NEW CLOUD PRODUCT! Secure Mail

Secure Mail is a cloud-based secure messaging solution with tight integrations with existing email systems for encrypting, tracking and preventing the leakage of confidential information. It is simple to use and enables internal and external users as well as applications to easily exchange secure messages and attachments. Users can access Secure Mail via mobile apps or through the web portal from any device.

FY14 saw its first big deal for Secure Mail, $97K to a healthcare company.  The feedback from the decision maker was “OpenText Secure Mail was extremely easy to use and implement, with functionality that meets all our requirements”. 


NEW CLOUD PRODUCT!  Secure MFT

Unbounded by email attachment size limits and circumventing the often complicated traditional file transfer services, OpenText Secure MFT empowers business users to independently execute file transfers not only between local employees but global departments, partners, customers and service providers using the most common and familiar business tool – Emails. Managed File Transfer is available as both Cloud and On-Premises solutions.


MORE CLOUD SERVICES!

OpenText  offers a comprehensive portfolio of “any to any”, cloud-based business messaging and transaction services that can bridge the most challenging technology gaps while creating significant cost efficiencies across an organization. From Desktop Fax and Production Messaging to B2B Integration, Managed File Transfer, Document Capture and Management, Secure Messaging and Notifications we help companies drive costs out of their operations. 

Enterprise World 2014- New Dates and Location

Due to overwhelming growth and interest in Enterprise World 2014, OpenText is thrilled to be moving to the Walt Disney World Swan and Dolphin Resort.

Enterprise World 2014 will take place November 9-14 in Orlando, FL. 

How to Keep Your Laptop From Overheating This Summer

 Heat can be damaging to laptops, so when temperatures are soaring, you need to take a few extra precautions to keep your system running quickly and your hard drive from frying. To avoid data loss and to give your machine a longer lifespan, follow these important tips.

1) Clean your laptop's interior. Never is dusting your computer more important than in warm temperatures. The dust that coats your computer's interior adds a layer of insulation to hot-running circuits. If you don't clean the dust, the circuits can overheat. This problem is exacerbated in high ambient temperatures when this heat can't diffuse through cold air. Open your laptop's casing (or bring it to a professional) to thoroughly remove dust that has entered through the vent and the keyboard.

2) Don't leave your laptop in the car. This is good advice at any time in the year, but it's especially crucial in the summer when your car becomes a greenhouse. Remember, your parked car will accumulate extremely high temperatures that will damage the hardware.

3) Leave your laptop far away from the window. Direct sunlight can also cause your laptop to overheat, so store your laptop somewhere cool and away from direct sunlight. 

4) Only run essential programs. The more programs you run, the more strained the circuits will be. On hot days, close all programs you are not using, and learn to differentiate between programs you want and programs you actually need. Heavy-use programs, such as video players and video games, will require you to take extra measures to keep the circuits cool. 

5) Only operate laptops on well-ventilated surfaces. Don't put your laptop on your lap, on the sofa, or on the carpeted floor. These surfaces will all smother your laptop with fabric and inhibit ventilation, leading to overheating. Only run your laptop on a cool, well ventilated surface. You can also purchase a ventilating laptop stand with a fan or holes to help cool your computer during heavy use. 

If your fan is humming loudly and your computer is hot to the touch, you are very likely causing damage to your machine and risking hard drive damage and data loss. Use these tips to keep your computer cool and running smoothly.