Monday, September 17, 2018

Wouldn't it be great if your users had a way to "roll back time" when they forgot to think before they click on a bad link? Now they can!

KnowBe4 is excited to announce Second Chancea brand-new security tool for Outlook, Office 365, and Gmail email clients that you can download and deploy at no cost. Second Chance enables your user to make a smarter security decision by giving them a way to back out of that click.
Second Chance takes an intelligent look at the clicked URL in email, and asks your user if they are sure they want to do this, in case they clicked on a potentially unsafe or an unknown website. 
With the URL Unwinding feature, shortened and re-written links gives users the original link and the location the link will take them. It even prompts your user when they click on a Punycode link! 
You might ask: "What happens if my user continues or aborts their action?" If they choose to abort their action, the prompt will be closed, and the URL will not be opened. If they choose to continue, their browser will navigate to the URL they clicked on.

Get the second chance tool kit here

Monday, September 3, 2018

What's the Diff: Backup vs Archive

Backups and archives serve different functions, yet it's common to hear the terms used interchangeably in cloud storage. It's important to understand the difference between the two to ensure that your data is available when you need it and retained for the period of time you require.Read More Here:

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Robert Blake 877.680.5831 x190

Managing technology and Protecting Data.


The Biggest IT Service Management Myths

When it comes to your IT service management, you're probably going to find you are continually faced with some basic questions and concerns that individuals seem to always create confusion or even complete misconceptions.

It is important to clear up all of these issues far ahead of time, in order to create peace of mind before they back out of potentially helpful IT services. While IT is there to help improve the technology in a business's life, the first step is always to reassure individuals and company owners regarding the possible features and attributes IT service management is able to offer them. 

Cloud Computing is Not Safe 

Making the switch over to the cloud is necessary for most businesses, as it allows individuals to access company files anywhere in the world as long as there is an Internet connection present. However, many first time users of the cloud believe it is rather unsafe because they think anyone with an Internet connection is simply able to hack into it and steal sensitive information.

While there is always a safety risk with storing anything on the Internet, cloud computing is one of the safest options out there and, as long as employees don't hand out their passwords and username, there shouldn't be any sort of problem at all. Cloud computing is far more reliable than having large, bulky network hard drives in the office and it ensures traveling personnel is able to download, view and upload essential documentation wherever they are, which helps expand a business and potentially provide the necessary advantage over the competition.

Mac Based Networks are 100 Percent Safe and Secure 

Some businesses completely love the look and feel of Mac computers and decide to go with these systems over a Windows based one. This is completely fine, but one misconception is many individuals believe Mac computers are completely immune from viruses, hacks and other common Internet-based problems.

To an extent, this is true, as fewer Macs are hit with viruses, but this really has nothing to do with Windows computers being more susceptible than Mac computers. It is more so because there are far more Windows than Mac computers out there, so a hacker or virus designer is going to produce spyware, malware, and viruses for the larger audience, in order to affect the largest number of individuals. Because of this, it is still important to always have network installed security, in order to protect the Mac computers from possible security threats, because as more and more users switch to Apple products, the higher the likelihood someone will attack the Macs.

Managed services is not for me

For many small and medium business might believe the costs will be too expensive. In reality, you get much more with managed services that you can get with hiring one, two or even several in house staff.  When out hire a managed service company, you get a full It  department that has specialists to manage each part of your network. You will find a team to managed your security, servers and advanced technology. You will have a separate team that managed desktop users and a team to manage your administration functions.  You will also gain the knowledge gained from the experience of managing many clients with differing environments. 
Additionally, with with a managed service provider, you don't have to worry about your IT staff being sick or on vacation.  With entire teams on a Helpdesk or server admin, there is someone to take over where the other technician leaves off.  If you need  24 x 7 support, this is much easier when you have a company behind your IT services. When you think about the cost of down time for your technology, how can you not afford to hire a managed service provider. 

In Conclusion 

There are a number of myths floating around regarding IT services and what is best for a particular company. The world of IT is not a one size fits all approach. What works for one company may not work for the next. Due to this, it's extremely important to not only determine the available budget for IT services, but to work with a service provider (either outsourced or an on-site IT professional) to determine the best IT fit for the business.

Do you have more questions? Contact Robert Blake at 877.960.5831 x190