Training and certifying new IT employees
can be a costly and nerve-wracking experience, but it's a necessary process you
have to go through before handing over the reins of your company's unique,
sensitive IT ecosystem to unfamiliar newcomers. You want to be able to rest
easy, knowing that a team of professionals has your IT operations handled and
under control. After all, the last thing you want in the middle of the night is
a call that starts with, "Yes, you know our server? Well, it crashed. But
don't worry, we'll figure out why, eventually." The costs of not
certifying employees are clearly higher that the cost of doing so.
If you do hire new employees, properly
certifying them allows you to be confident that they will be familiar with, and
able to, solve issues as they arise, and to increase the system's efficiency
and effectiveness, perform upgrades and keep usual operations running smoothly.
However, things might start to look bleak as you get out your calculator to
work out how much this will cost you.
Start with the prices of the individual
training and certification programs, but don't stop there. You'll also need to
price out the cost of their salaries while they complete the training programs,
as well as the price of training equipment, space and utilities, and the cost
of the recruitment process of evaluating candidates to objectively judge
whether they will be successful IT professionals after training. Of course,
there's always the risk of lost investment if your fully trained employee
chooses to leave at some point in the future, and repeating the process is
required to replace him.
After all of these considerations, you may
be looking around, hoping to spot a more reasonable solution. IT outsourcing
services can provide you with the perfect situation. You can assign your IT
operations to a team of fully trained, responsible professionals, skipping the
expensive certification stage and moving straight to a custom solution that is
just right for your business's needs. Compared to the expense and risk of
building your own in-house team, this can be a much more viable option,
especially for small to average-sized companies.
Whether a business chooses to invest the
time to train an in-house team, or outsources to a company already equipped to
handle their needs, it is vital that competent individuals are in charge of
your IT system. Taking the time to properly add up the costs and work involved
in training, then objectively compare them to the costs of outsourcing, can
save your business money and stress in the long run.