Wednesday, February 17, 2016

Office 365 vs. Google Apps - Working Cross Platform

 Over the years, employees, executives, and freelancers have been required to use a variety of software suites. This comes with the territory when you work in companies constantly straining to stay at the forefront, automating processes, and enhancing collaboration. If you are in a technology-based field (and, really, who isn't these days?), the changes come quickly. Today, it seems it's all about cloud-based services, SaaS environments, collaborative tools and data storage. People find themselves constantly working at maintaining the delicate balance between information security and sharing. There are a lot of tools out there, but which are best for each organization and individual varies.
 
Microsoft Office 365 is a relatively new entry into the marketplace. For 20 or so years now, businesses have been mostly reliant on Windows and accompanying software. Even Macintosh users have found themselves learning the ins-and-outs of Microsoft Word, Excel, Power Point, and other applications from the same collection. Every two or three years, new versions came out, requiring us to purchase an upgrade.
 
In an effort to combat the rising cost of software as more and more users needed access and prices continued to rise, breaking into the market was Open Office, a free suite of applications initial put together by the team at Sun Microsystems. Open Office was unique amongst the other offerings in the market, because it was developed not only to provide an alternative to Microsoft Office, but also to be compatible with the leading software. This was a problem even Microsoft Office had with its different application versions. Macintosh users could easily read and edit Windows files, but Windows users couldn't read Macintosh files unless those Mac files were saved in a specific manner. Then, when Office 2007 came out, the files started saving with a new file extensions and additional software had to be installed for users of the older versions to be able to read these new file formats. So, while Open Office tried, there was still some formatting and compatibility issues we'd run into.
 
In 2001, Microsoft launched Office 365. This was the software publisher's answer to the cries from a global community of users who wanted a number of features. What did Office 365 do that previous version didn't?
 
·         Allowed easier collaboration with a cloud-based file system
·         Access to applications through a web interface
·         Government and industry compliance certifications
·         Cross-platform compatibility
 
Of course, Microsoft Office 365 is not totally without its drawbacks. Chief amongst these would be the price. There is an annual fee and that fee is based on which level of the suite you're using as well as how many seats you require. It tends to work out to being cheaper than it was when buying separate pieces of software for each machine. You can login from your laptop, tablet, phone, and desktop. If you're using the same login, that's still only one seat. Still, cost can be prohibitive for some organizations, but what options are there.
 
Open Office is open source and rarely maintained. The team behind open office went on to develop Libre Office, which is also free, but it seems to lack some of the compatibility and reliability that was there years ago. This is most likely due to the growing complexity of the software as well as the lack of support that was once there. However, free options still exist. One of the most popular comes from none other than search engine giant, Google. Google Apps is a web-based software suite designed to replace Microsoft Office. There are a lot of things it does well.
 
Business owners scoff at the idea of running their office on Google Apps. This is because much of their professional lives they have been touting the axiom: "You get what you pay for." And, Google Apps is free, so it must be horrible, right? Not so fast. If it makes you feel better, there are paid versions of Google Apps where you can set it up for your domain and have control over users on that domain, purchase additional storage space, add more people to a Google Hangout, etc. However, even the free offerings supply more than one might expect.
 
They use the same 128-bit level encryption that Office 365 does. It's not totally without certifications either. Google Apps is GISMA-certified--that's the U.S. governments standard for securing email communications. Lower bandwidth usage. If you need something like Sharepoint to be running for sharing files and information, you'll need a good, solid, high bandwidth connection. Google Apps does not require the same amount of bandwidth, relying of the infrastructure of a company that is known for reliability and speed of their cloud computing.
 
Here's the downside. working for a number of clients, each requiring use of different systems. From Dropbox and Google Drive to Office 365 and Google Apps, users could be forced to familiarize themselves with the full gamut of software options. The compatibility between these different application suites is less than ideal. Someone using Office 365 can open Google Docs files and someone using Google Apps can open Office 365 files, but the formatting and full functionality will often be mismatched.
 

When making the decision on what's right for you and your business between Office 365 and Google Apps, there's a few things that you really have to consider. How much do you want to spend? Do you need to spend that? If so, why? Are you going to be sharing files with people outside of your network? If so, Office 365 might be the better way to go. This is purely based on the commonality of the platform. If everything is internal, however, using Google Apps should be more than enough for your needs.

Wednesday, February 3, 2016

Come see us at LegalTech - we have prizes



Announcing OpenText™ RightFax™ 10.6 Feature Pack 2, Service Release 2

OpenText™ RightFax™ 10.6 Feature Pack 2, Service Release 2 is Now Available! 

As part of our regular update schedule, OpenText is pleased to announce the release of RightFax™ 10.6 Feature Pack 2, Service Release 2. 

This releases is a cumulative update containing a collection of bug fixes. OpenText recommends the installation of Service Releases for all applicable RightFax™ server and client installations. They include a number of important fixes which may be essential to the operating environment. For a complete list of fixed issues and installation instructions, refer to the Release Notes. 

Customers and partners can download this Service Release and the Release Notes from the OpenText Knowledge Center. 

Systems Affected 
• OpenText RightFax 10.6 Feature Pack 2 server and client installations. 

Sunday, January 24, 2016

5 Relevant Cloud Computing Trends to Watch


Over the past several years, cloud computing has experienced exponential growth, as small and mid-sized businesses have sought to capitalize on the advantages that cloud computing provides. One of the heavily touted benefits of cloud computing is its ability to create some unique advantages for small to mid-sized business, subsequently serving to level the playing field, so that these businesses have the capacity to compete on a broader scale. Currently, more than 60 percent of all small to mid-sized businesses have adopted some form of a cloud computing solution to help meet their computing needs. Additionally, approximately 72 percent of these businesses have virtualized a significant portion of their servers.

The growth in cloud computing is only expected to increase in the coming years. Following are some current trends that are extremely relevant, promising to pay a substantial role in the development of future cloud computing solutions.

1.     Hybrid Cloud Solutions
Recently the discussion surrounding the relative merit of personal cloud computing solutions, and its counterpart, public cloud computing. The introduction of hybrid cloud computing offers an infrastructure that merges the high security benefits of personal cloud computing with the powerful, cost effective and scalable public cloud computing model attributes. This allows IT managers to have access to more computing choices, while those who are in favor of big data and security will also find a high level of satisfaction in the hybrid computing model.

As hybrid cloud computing models continue to move toward the mainstream, look for more businesses to adopt the hybrid cloud computing solution, which will subsequently put an end to the debate.

2.     BYOD
One major benefit that cloud computing has done is create a situation in which business can facilitate mobile accessibility without having to create a massive local network infrastructure. One area in which technology is evolving at a revolutionary pace is in the way of mobile technology. What has changed most about communications technology is that the latest technology is no longer marketed to IT professional, but it is now marketed directly to the consumer, which is somewhat of a role reversal of what has traditionally taken place.

Because employees will generally have mobile technology that is substantially superior to what the IT department has, the demand by employees to use their own devices was inevitable. Although this business computing model can create a number of security challenges for businesses, it also comes with its benefit to the company. For instance, the cost of upgrading the mobile technology no longer rests with the company, as the employee will now carry this burden. It also improves proficiency and worker morale. This model will require the implementation of a Mobile Device Management system in order to facilitate the proclivity of employees to use the cloud to move more and more their personal data to personal cloud services.

3.     Platform as a Service
PaaS solutions allow businesses to significantly reduce their IT costs, while maintaining the capacity to increase application development, using more efficient development and testing methods. The International Data Corporation is projecting that PaaS will expand its market from $3.7 billion to $14 billion globally over the next several years.

4.     Big Data Analytics
Over the last several years there has been a fierce debate surrounding the best computing option for small to mid-sized businesses as far as cloud computing and big data analytics is concerned; however, much in the same way as the debate concerning the choice between the personal and public cloud solutions ended with businesses finding it more advantageous to combine the best of both solutions in lieu of choosing one over the other, businesses have also chose to combine the benefits of big data with cloud computing.

The emergence of big data analytics over the next several years will provide businesses with a scalable tool that is cost effective, allowing them to compete on a global scale.

5.     Graphics as a Service
Traditionally, the capacity to run a high-quality, high-end graphics application required a substantial hardware infrastructure; however, the emergence of cloud computing is quickly transforming this reality. There is a growing number of cloud-based graphics technologies that are being offered to businesses as online services through the cloud computing model. These services provide the capacity for the end users to effectively run high-end graphics programs at a low cost, using a downloadable HTML5 browser.

It is certain; cloud computing is here to stay. The only thing that is left for businesses is to determine is how they will exploit the multitudinous benefits associated with cloud computing.


Wednesday, November 4, 2015

6 Essential Elements of a Well-Crafted IT Project Plan

For some businesses, the key to the company's salvation is business transformation by means of an information technology implementation project. But complex changes in business and system processes are risk-laden ventures, each one subject to internal and external threats. For this reason, a company's survival can depend on the near perfect execution of a well-crafted project plan that's created with careful consideration of all relevant issues, such as project scope and risk management.

Information Technology Project Scope

A first step in planning an IT project is gaining stakeholder agreement as to what work is within a project's scope. A plan's scope statement solidifies a project's scope and identifies the project manager and sponsor, as well as specifies the project's business and technical objectives and its anticipated completion date.

Project scope information guides a team's efforts toward producing a particular outcome within a certain time frame and for a particular cost. Consequently, a well-documented and agreed-to project scope is required to prevent the arbitrary expansion of a project's original objectives. The project manager commences work on the project scope document after leadership approval is given to planning the IT project.

IT Project Risk Management Plan

Risk management is another key element of the project planning process, which specifies how a project team plans to identify, prioritize and mitigate the impact of unforeseen events. To create this plan, the project team documents project risks that must be managed during a project's life cycle, such as financial risks. The risk management plan also identifies the actions the project team will take to address risks when it's cost-effective and reasonable to do so.

To plan for contingencies, the team creates a risk register that describes risks, such as those that may delay project completion or that may cause project costs to exceed the project budget. Also, the team specifies the preferred risk-response strategies that will negate or limit a risk's impact. Project team members complete the risk management plan in an early phase of the project's life cycle.

Information Technology Project Change Management Plan

Because a project is not a static undertaking and change is required as new project needs are identified, the team must create a change management plan. This plan ensures that a team focuses their efforts on the correct issues at the right time and for the right reasons. A simple question, "What must change for the project to be a success in terms of meeting its primary objectives and serving its stakeholders" can alert a project team of a needed project plan change and triggers efforts to document, evaluate, approve, prioritize, schedule and track the changes.

To revise a project plan, a team member creates a project change request and the project manager identifies change agents responsible for the implementing the change and assigns them the authority needed to ensure team members comply with the plan. The project manager creates the change management plan early in the project life cycle and specifies that a change will be considered if it aligns with project goals, provides value to the existing initiative and achieves benefits that exceed their costs.

IT Project Work Breakdown Structure

The work breakdown structure (WBS) provides a view of a project's hierarchy or its "big picture," and includes the individual activities a team will perform during a project's life cycle to accomplish project objectives.

After a project scope is defined, a project manager creates a WBS based on project deliverables, such as a report or software program.  Next, the PM breaks down these objectives to the intermediate objectives, which are subdivided to intermediate requirements.  For instance, to create a report, a team member may need to create a questionnaire or conduct interviews. The work breakdown structure supports the project cost estimation, project scheduling and work assignment processes. The project manager creates the work plan after the project scope is defined.

IT Project Communication Plan

Project communication may relate to a change in a project's scope, its risk, the project schedule, or the project staff or budget. Consequently, poor communication between a project manager, project sponsor and other stakeholders can increase project risks, the duplication of effort, the omission of needed activities and the misallocation of resources. To avoid these circumstances, all planned for communications between stakeholders is noted in a project communication plan, which is created by the project manager (PM), who also monitors the team's compliance with the plan.

The PM determines the objectives of each communication, when particular information is released, in what format information is released, to whom the information is distributed and how the information is stored.  After the project scope is firmly established, the communication plan can be created.

Information Technology Project Resource Plan

A project manager documents the number and types of resources a project requires in a project resource plan, which  the PM creates after a project scope is defined and approved by project stakeholders. As he creates the plan, the project manager makes note of resource availability, as well as resource costs.

To create the resource plan, the PM identifies the roles needed to accomplish each project plan activity, as well as the needed equipment and consumables, such as photocopiers, computers and telecommunications equipment, and copy paper and ink cartridges.

Companies commit to a business transformation by means of an information technology implementation project to achieve particular business goals. Any change in a business or system process, however, is a risk-laden venture. A company limits its exposure by drafting and adhering to a well-crafted project plan that's created with careful consideration of all relevant issues, such as project scope and risk management.


The Ohio State University: Project Management Framework

CIO: How to Create a Clear Project Plan, Elizabeth and Richard Larson, 09-10- 2004