Monday, July 11, 2022

4 Reasons Managed IT Services Benefits Healthcare Providers

4 Reasons Managed IT Services Benefits Healthcare Providers


Technology continues to play a vital role in the healthcare field, whether it's new medical devices or software that makes it easier for nurses to meet the different needs of each patient. Understanding how to take advantage of the latest tech without sacrificing data security is essential for healthcare organizations. Working with an IT service provider is a great investment for many facilities, as these IT professionals are always available to offer assistance to ensure everything is working at an optimal level.

 

Here are more reasons why healthcare organizations need to consider using managed IT services.

 

1) Enhance Data Accessibility

One of the advantages of partnering with managed IT services is that it allows healthcare facilities to access patient data from any device. Doctors and nurses can quickly access this information on the cloud while also making updates in real-time. Using the cloud makes it easy to find the information you need without spending hours trying to search through piles of paperwork. All of this data is also well-protected in the cloud due to encryption.

 

2) Meet Compliance Standards

Another reason to consider partnering with managed IT support is that it helps your medical facility stay in compliance with HIPAA and other laws. Meeting these detailed guidelines is essential to protecting patient data while also helping you to avoid expensive fines. An IT service provider will perform numerous actions to improve data security, whether it's risk assessments, patch management, employee training, disaster recovery planning, and much more.

 

3) Improve Efficiency

Constantly dealing with technical issues is frustrating, and it wastes a lot of time. These tech problems can even lead to deadly consequences at a medical facility. Using an IT service provider is important in keeping downtime to a minimum, and they are always available if you need any tech support. An IT service provider will also take a proactive approach to managing technology to ensure your team can work efficiently without any problems.

 

4) Easily Scale Up or Down

Healthcare organizations are ever-changing, whether it's adding new patients or investing in additional hardware. A managed service provider will always make sure your facility has plenty of IT resources to ensure everything continues to work at an optimal level. For example, these IT professionals can easily give you more storage space on the cloud or scale back your services during less busy times to save you money. An IT service provider gives you the flexibility to best meet the needs of your patients and workers.

 

Final Thoughts

A partnership with an IT provider is an excellent investment for many healthcare facilities. Working with managed IT services makes it easier to access data, improves cybersecurity, and it offers more scalability options. Healthcare professionals will also be able to work more efficiently with the help of IT services. Ultimately, technology will continue to evolve in the healthcare industry, as a managed service provider will work with your facility to help you fully reach your potential.


Robert Blake


Bit by bit helps client networks run smooth and secure.. visit our website at www.bitxbit.com/texas 877.860.5831

Monday, June 13, 2022

What is SOC-as-a-Service?

What is SOC-as-a-Service?

By Robert Blake

 

Having a Security Operations Center (SOC) in-house is expensive for the average business. Large organizations have a SOC in-house to watch user activity and application uptime 24/7/365. In a SOC, analysts sit in a room and monitor all network traffic to determine if any resources are under attack from either external or internal threats. Considering that real estate, infrastructure, and full-time staff add up to hundreds of thousands of dollars for large organizations, it's out of reach for many small or medium-sized businesses.

 

To overcome the expenses, businesses have the option of leasing or outsourcing their SOC requirements to a Managed Service Provider (MSP). The MSP will then host SOC-as-a-Service for the organization. The SOC-as-a-Service is a cloud-based system that monitors all organization network traffic without the huge added expense of hosting it on-premises.

 

How is a SOC Different from SOC-as-a-Service?

 

In a large organization, administrators might support thousands of servers in the cloud and on-premises. Along with these servers, administrators also support thousands of users, network infrastructure, various cloud services, and mobile devices. It's impossible to manually monitor all these network resources, so a SOC is a centralized department that monitors every resource using cybersecurity analytic applications and log aggregation.

 

Every network resource collects logs and aggregates them to one location. Cybersecurity applications such as a Security Information and Event Management (SIEM) import logs and provide analysts in the SOC with visualized graphs, charts, and alerts. Security analysts located in the SOC get real-time information about the network environment so they can make trained and educated decisions. Some SIEM applications use artificial intelligence to make automated decisions in intrusion detection and prevention.

 

Because of the information provided in a SOC, it's a highly secure room within the organization where only authorized security analysts can enter. It contains advanced technology to run an effective SOC, so it's also expensive to build out a SOC. The security analysts must be paid a salary, and they generally demand higher salaries than standard administration. All these factors make a SOC too expensive for the average-sized organization.

 

SOC-as-a-Service has the same features and functions the same way as a standard SOC, but it runs in the cloud and can be managed by an MSP or other outsourced individuals. Usually, a SOC-as-a-Service is a feature offered by MSPs that will be installed as a cloud-based function with the rest of the MSP's infrastructure installed within the organization.

 

Benefits of SOC-as-a-Service for the Enterprise

 

Handing off an on-premises SOC to a cloud-based service has several advantages for large and small enterprises. For large enterprise organizations, it eliminates much of the huge cost associated with staff, real estate, and physical equipment. For smaller organizations, a fully staffed SOC is out of reach due to budget constraints, so a cloud-based SOC provides small businesses with advanced cybersecurity monitoring and analysis.

 

A few other benefits include:

   Standardized protocols and infrastructure: This benefit is especially great for MSPs responsible for handling numerous organizations and their cybersecurity. By standardizing protocols, the MSP can better deploy infrastructure and keep it consistent across all environments, making cybersecurity easier to manage and respond to threats. Organizations also benefit by getting more efficient infrastructure and cybersecurity support.

   Enterprise monitoring at a fraction of the enterprise cost: An on-premises SOC can cost millions in infrastructure and staffing, but using SOC-as-a-Service lowers the cost. Organizations pay only for resources used during service, so it's a more affordable way to deploy infrastructure and monitor data for common threats.

   Logging for all network resources: Organizations struggle to find resources and storage for logging across all their infrastructure, but cloud-based environments have virtually unlimited storage. An MSP or local administrators can build more efficient and verbose logging solutions across the entire enterprise environment without worrying about limitations in storage resources.

   Better compliance: Staying compliant is always a concern for organizations that must follow regulatory standards, but cloud-based logging and monitoring offered in SOC-as-a-Service solutions eliminates much of the overhead associated with compliant solutions.

   Advanced cybersecurity technology: Advanced cybersecurity infrastructure is expensive, but cloud-based solutions are much cheaper than building infrastructure in-house. 

 

 

Challenges of SOC-as-a-Service


As with anything in technology, the benefits of SOC-as-a-Service also have some challenges to overcome. Most of these challenges are minor compared to the benefits that an organization gets, but you will face several issues that you should be aware of.

 

A few challenges include:

   Converting to the new environment: Organizations will find that there is initial overhead that might take several months to smoothly transition from an on-premises environment to a cloud-based one. Although the initial overhead might be frustrating and costly, it's worth the investment for the long-term benefits.

   A change in onboarding: A SOC-as-a-Service affects mainly system administrators and analysts, but it can also affect other new employees. By adding layers of security to your cloud and on-premises environment, users and other staff members might have to change the way they access data. Users experiencing new changes must be trained to use new security tools.

   Increase in log storage: Any SOC service needs logs to analyze traffic and detect potential threats. If you don't have a SOC now, you will need to expand storage reservoirs for log aggregation. SOC tools ingest log data and use it to provide analysts with actionable insights and suggestions to people reviewing network information.

 

 

Conclusion


As malware and other security threats evolve, corporations need better ways to detect and defend against them. An on-premises SOC is expensive, but MSPs and corporations can work with a SOC-as-a-Service option to host SOC in the cloud without the large costs associated with building one. Services are more easily accessible, and administrators can quickly deploy SOC services without installing any equipment.

 

A SOC-as-a-Service is also a favorite for MSPs. They can use the cloud-based SOC to offer effective cybersecurity solutions for all MSP customers. Because a SOC uses more advanced cybersecurity controls, all customers who work with SOC-as-a-Service can detect and stop even the most sophisticated threat.

 

If you have more question, please contact us at 877.860.5831 or visit our website at www.bitxbit.com



Bit by bit helps client networks run smooth and secure.. visit our website at www.bitxbit.com/texas 877.860.5831

Wednesday, June 1, 2022

How Cybercriminals Use Manipulation

How Cybercriminals Use Manipulation

By Robert Blake

 

Cybercrime occurs when computers are used to gain unauthorized access. Typically, it's done for financial gain although motives vary. Cybercriminals use their technical skills but also employ manipulation techniques to make the job easier.

 

Information needed in cybercrime can be obtained by walking into a business, glancing around, and speaking to employees via casual conversation -- effectively, the perpetrator hides in plain sight. This is a type of infiltration. Names, job titles, phone numbers, and anything else that can be used to imitate an employee are used as the next step in a cyberattack.

 

Information can be gathered in other ways, however. Phishing is a technique used for gathering private information and occurs when an attacker pretends to be a legitimate entity. Tricked into believing the attacker is trustworthy, people are coerced into disclosing private information. Phishing can be initiated via emails, telephone calls, private messages, or text messages.

 

End Results

 

The following are examples of attacks after sufficient, private information is obtained -- demonstrating further the depth of manipulation used. Infiltration could be enough to obtain illegal access without phishing, and vice versa. Other times, combos are used. They are not cut and dried, although they can be executed as such.

 

Method 1

Armed with various information, a cybercriminal calls into a business, imitates an employee, and asks the help-desk clerk to change a login password. The criminal obtains the password and gains access to the desired system.

 

The help-desk clerk might even get tricked into changing and giving away an administrator password while the perpetrator imitates an administrator. With administrative access, privilege escalation on a number of user accounts can be attained. Why get access to a single computer when an opportunity exists to change access controls across the board -- obtaining access to all users' data?

 

Method 2

It could also go the other way -- a perpetrator could call in imitating help-desk support. An employee can be tricked into downloading and installing a malicious software program, for example. After persuading the employee to install it  --  creating the illusion of a fixed problem -- unauthorized access is obtained.

 

It's worth noting that malicious software doesn't have to be designed by the attacker using it. Computer programmers design malicious software and sell it via the black market. It could be designed to exploit a known vulnerability or be customized to a buyer's needs. The bar for carrying out cybercrime has been lowered.


Method 3

Sometimes phishing attacks are aimed at specific people. A spear-phishing attack is exactly that and can be done using information obtained via infiltration or prior info-gathering campaigns. Depending on the goal of the cybercriminal, targeting specific people can be advantageous.

 

As an example, obtaining login credentials for an employee higher up the chain could yield a broader database for gleaning. With access to such data, a cybercriminal might have reached their goal or could use it to proceed with lateral movement -- accessing other resources on the network. 

 

Tips for Moving Forward

 

Education is most helpful for reducing the risk of phishing attacks -- and should not limited to the tips listed below. The best antivirus software or password policies are not going to protect a company from employees being tricked into giving away sensitive information.

 

The following are common routines for reducing phishing attack risk: 

 

1) Use care when handling the contents of an email spam directory. Email providers always include a spaminbox for detected phishing attempts. 

2) Don't use links in unexpected emails for resetting passwords or verifying private information.

3) Don't open attachments in unexpected e-mails. 

4) Don't click links received in unexpected texts or private messages

5) Don't give away private information when receiving unexpected phone calls.


Bit by bit helps client networks run smooth and secure.. visit our website at www.bitxbit.com/texas 877.860.5831

Monday, May 2, 2022

5 Benefits of Using IT Lifecycle Management Services

5 Benefits of Using IT Lifecycle Management Services

by Robert Blake

 

Technology plays a key role in any workplace, but it can eventually get outdated and work less efficiently. Investing in new tech for your business is a wise choice that offers a wide range of benefits. However, finding the best equipment for your business is often a time-consuming and difficult task. Using IT lifecycle management from a managed service provider is a great way to remain proactive while helping you avoid many long-term issues.

 

Here are a few of the benefits of using IT asset lifecycle management for your organization.

 

1) Enhance IT Security

 

Cyber threats are a major issue facing all types of businesses. Older hardware and software are highly vulnerable to these threats, especially if they are no longer receiving updates from their manufacturer. Upgrading your IT infrastructure at least every three to five years is recommended to limit the chance of your company becoming the next victim of these cyber attacks.

 

2) Boost Employee Productivity

 

Another reason to consider IT asset lifecycle management is that it helps to improve productivity for your employees. Older computers run less efficiently, and they are more prone to crashes. Constantly waiting on a computer to load an application is always frustrating, and it limits the productivity of your employees. Staying proactive by investing in new hardware every few years is a great way to avoid this problem.

 

3) Minimize Downtime

 

Unexpected downtime can derail any project and lead to substantial costs. Constantly reaching out to tech support takes up a lot of time while making it challenging for your team to meet deadlines. On the other hand, IT lifecycle management allows your business to use much newer equipment to decrease your chance of experiencing any significant periods of downtime.

 

4) Meet Compliance Requirements

 

Many industries must meet strict guidelines involving data security to avoid compliance violations. These fines can be very expensive while also hurting your reputation with customers. Using outdated technology increases the risk of a data breach due to the lesser amount of security. Following an IT lifecycle management plan is key to staying in compliance while maximizing data security with modern technology.

 

5) Access to Latest Tech

 

An additional benefit of IT lifecycle management is that it gives your business access to the latest tech. New computers and devices will operate more quickly while making the jobs of your employees much easier. You can often gain a big edge over your competitors by keeping your technology up to date. A managed service provider will discuss which upgrades make the most sense for your business.

 

Closing Thoughts

 

The role of technology will continue to increase in the workplace. Keeping your equipment up to date is key to staying proactive. However, many businesses don't have the time to find and purchase new equipment by themselves, as a managed IT service provider can handle these duties. These IT professionals will create an inventory list while developing a detailed plan on the best time to make upgrades to ensure your business operates as efficiently as possible.


Bit by bit helps client networks run smooth and secure.. visit our website at www.bitxbit.com/texas 877.860.5831

Monday, April 4, 2022

How Managed IT Services Can Benefit Accounting Firms

How Managed IT Services Can Benefit Accounting Firms

by Robert Blake

 

Keeping data safe and confidential isn't always easy for accounting firms. One way to overcome this common challenge is to partner with managed IT services. These IT professionals will monitor your network around the clock, and they are always available if you need any assistance. Outsourcing your technical needs with an IT service provider is also a much more cost-effective investment than hiring and training in-house tech employees for your business.

 

Here are a few additional reasons why managed IT services are a great option for accounting firms.

 

Access to the Best Tech

Trying to keep up with the latest tech in the accounting industry is often difficult. Constantly purchasing and trying to learn new software is expensive, and it often results in a major learning curve. An IT service provider can play a critical role in finding the right technology to best meet the needs of your accounting firm. A managed service provider can also train your employees on how to best use these applications, which significantly reduces the learning process.

 

Professional Expertise

Tech issues can arise at the most inopportune times. Trying to resolve these issues on your own can often be stressful, and it can lead to hours of downtime. Working with an IT service provider is an excellent way to gain access to professional IT technicians that can quickly resolve any issues. You can also reach out to these IT experts at any time, whether it's late in the evening or it's during the middle of the day.

 

Improve IT Security

Cyber threats are always evolving, as staying a step ahead of these attacks isn't easy. A managed IT service provider can train each one of your employees on how to avoid making mistakes that can lead to a cybersecurity incident. Keeping your software up to date with the latest patches, creating data backups, and network monitoring services are also just a few of the many ways an IT service provider can improve cybersecurity for your accounting firm.

 

Predictable Costs

Another reason to consider working with a managed service provider is that you don't have to worry about any unpredictable costs. Instead, you will usually pay a flat fee each month. On the other hand, the costs of an in-house IT team can often be unpredictable, whether it's the cost of training new employees or paying hours of overtime. The predictable costs of an IT service provider make it easier for accounting firms to plan their budget for the entire year without any unpleasant surprises.

 

Final Thoughts

Technology will continue to play a big role for accounting firms. Partnering with managed IT services helps your company fully take advantage of the latest tech while also giving you access to professional experts if you ever have any questions or need help. The fixed costs of a managed IT service provider also make it much easier to plan your budget. Ultimately, an IT service provider can play an active role in helping your accounting firm reach its full potential in today's digital work environment.


Bit by bit helps client networks run smooth and secure.. visit our website at www.bitxbit.com/texas 877.860.5831

Wednesday, March 16, 2022

Do You Fax On Premise or in the Cloud?

Webinar Showcase 2022

rsz_currency-options-trading

 

Do You Fax On Premise or in the Cloud?

Alternative Next Gen Cloud Platforms Take Flight

 

Wednesday, April 6, 2022

1:00 – 1:15 p.m. EST

 

After years of managing their own servers, clients are now embracing cloud options for faxing. Whether part of their overall technology strategy or for cost and productivity gains, they are moving their RightFax infrastructure to public and private clouds in record numbers.

 

Are you ready to make the move?

 

Please join us for an informative mini-webinar where we take you through fax deployment options. We’ll cover conventional on premise fax infrastructure andcloud solutions while explaining the exodus away from traditional fax platforms and help you figure out if the move is best for your business.

 

Whether you are looking to make a move in 2022 or want to learn a little more about your options, we think you will find this time well-spent.

 

You will learn:

  • How to determine which option is best for you
  • How to maximize whichever option you choose
  • Primary differences between various fax platforms
  • Cost benefits of on premise alternatives
  • Hidden cost of aging fax servers
  • The various options for enterprise faxing

We hope you can join us!

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Bit by Bit, 115 West 29th Street, 4th floor, New York, NY 10001


 


Bit by bit helps client networks run smooth and secure.. visit our website at www.bitxbit.com/texas 877.860.5831

Friday, March 11, 2022

Why Financial Firms Need to Partner with Managed IT Services


By Robert Blake

 

Financial firms work with a diverse range of clients to help plan for retirement, manage wealth, and create long-term strategies. Unfortunately, all of this financial data is extremely valuable for cybercriminals. Taking additional steps to keep this information secure is critical to protecting your clients’ assets. However, most financial firms don't have the in-house capabilities to provide adequate data security, so using a managed IT service provider is a wise choice that offers many benefits.

 

Here are a few of the key reasons a managed IT service provider is a valuable partner for financial firms.

 

Access to Document Management Software

 

Keeping track of all the different financial documents for each client is necessary for financial advisors. One misplaced document can lead to many wasted hours and severely impact productivity. One way to avoid this problem is to use document management software. This information is available in one place and can be accessed from any device. An IT service provider can train your team on how to fully use this software, which will make the job of each financial advisor that much easier.

 

Improve Data Protection

 

Data security is a top priority in the financial industry. One data breach doesn't only damage the reputation of your firm but can also lead to significant fines due to a lack of compliance. A managed service provider will use various methods to boost data security, whether it's patch management, IT security training for employees, network monitoring, or creating a strong password policy. Of course, cyber threats are constantly changing, so the primary role of an IT service provider is to stay a step ahead of these criminals.

 

Around the Clock Tech Support

 

One problem with a computer or software program can make it impossible for a financial advisor to perform even the simplest tasks. Trying to figure out these issues often requires time and technical expertise. Reaching out to IT support is a great way to receive immediate help from trained technicians who can quickly figure out any technical problems. Using tech support is a great way to avoid downtime, and it will also give financial advisors peace of mind knowing they can reach out for assistance at any time.

 

Use of Automation Services

 

Automation can help streamline a wide range of tasks while allowing your employees to focus on other jobs. A managed service provider allows your firm to take advantage of automation in numerous ways, whether through network monitoring, data backups, account management, or security upgrades. These different services are designed to allow your financial firm to operate as efficiently as possible with the help of the latest technology.

 

Closing Thoughts

 

Technology plays a crucial role in allowing financial firms to serve their clients better. While technology offers immense benefits, it also creates numerous risks because cybercriminals find new ways to steal confidential data. Partnering with an IT service provider will give your financial firm much-needed IT security while also helping your company take advantage of the newest software programs in the industry. Tech support is also available at any time, which reduces downtime and helps to keep stress to a minimum. Ultimately, a managed IT support company partnership is an excellent option for financial firms.


Bit by bit helps client networks run smooth and secure.. visit our website at www.bitxbit.com/texas 877.860.5831