Monday, November 14, 2022

How to Create a Bring Your Own Device Policy (BYOD)

How to Create a Bring Your Own Device Policy (BYOD)

By Robert Blake


Allowing employees to use their own devices in the workplace is a great way to boost productivity. Smartphones, laptops, and numerous tablets are just a few of the different devices used to perform work-related activities. While using these devices is convenient for your team, they can also create significant security risks. Working with an IT service provider to implement a bring-your-own-device policy (BYOD) for your business can help create a much safer environment.


Here is how managed IT services can develop a BYOD plan that best meets the needs of your company.


Educate Your Team

Cybersecurity incidents can happen in a variety of ways. These incidents can result in substantial costs and many hours of downtime for your business. A managed service provider can take a proactive approach to IT security by educating your employees about these threats. Keeping your team well-informed can help them avoid becoming the victim of a cyber attack while they are using their devices in the office.


Develop an IT Security Policy

Establishing IT security policies is a key part of any BYOD plan. These policies cover many topics, such as setting up strong passwords, implementing cybersecurity software, and managing data backups. Creating a remote wipe policy is also important if a device is ever lost or stolen. An IT service provider can work closely with your team in setting additional safeguards while meeting the various compliance requirements for different industries.


Implement Mobile Device Management Software

Mobile device management allows the IT team to configure each device to meet specific requirements. A managed service provider can easily monitor these devices while also keeping them up to date with the latest patches. Using mobile device management makes it possible to automatically create data backups and scan for any potential vulnerabilities to ensure each device remains secure.


Require Two-Factor Authentication

Company accounts without two-factor authentication can easily be hacked by cybercriminals. Requiring all of your employees to use two-factor authentication for each company account provides a much greater level of protection. An IT service provider can make sure that each account is protected with two-factor authentication while also verifying that the phone numbers and email addresses are up to date for each employee.


Create an Easy Sign-Up Process

Making your BYOD program easy for your employees to use is important in keeping everything simple while helping them stay compliant. On the other hand, requiring your employees to follow too many steps to enroll in a BYOD program can lead to numerous mistakes. A managed service provider can help your employees sign-up for this policy to keep track of all the devices used in the workplace.


Closing Thoughts

Using devices in the offices provides employees with much greater flexibility, and it can even save businesses money by not having to invest in expensive hardware. Working with an IT service provider to develop a BYOD policy is a necessity in keeping your devices safe against all types of cyber threats. These IT professionals can create a detailed security policy for your employees while keeping them up to date with the latest attacks. Implementing mobile device management and requiring two-factor authentication for each device will also create a much more secure environment for everyone.

Bit by bit helps client networks run smooth and secure.. visit our website at 877.860.5831

Thursday, November 3, 2022

The Top 11 Benefits of Outsourcing Your IT Business Operations

 by Robert Blake


When it comes to business operations, there are many factors to consider in order to ensure success. One key element is information technology (IT), which can make or break a company. Businesses need to be able to keep up with the latest trends and changes in order to stay ahead of the competition, but this takes time, money, and resources. Outsourcing your IT business operations can be a great way to save on costs while still getting the expertise and services you need.


1. Cost Savings

When you outsource your IT business operations, you can save a significant amount of money on your overall costs. This is because you will no longer need to invest in expensive in-house IT infrastructure and staff. The savings can be used to reinvest in other areas of your business or to improve your bottom line.


2. Improved Efficiency

Outsourcing your IT business operations can lead to improved efficiency and productivity within your company. This is because you will have access to the latest technology and resources, which can help to streamline your processes.


3. Access to Expert Knowledge

When you outsource your IT business operations, you will have access to the expertise of experienced professionals who can offer guidance and support when needed. This can be invaluable in helping you to overcome challenges and achieve success.


4. Improved Customer Service

Outsourcing your IT business operations can lead to improved customer service. This is because you will have access to a team of skilled professionals who can provide support and assistance when needed.


5. Increased Flexibility

Outsourcing your IT business operations can give you the flexibility to scale up or down as required. This means that you can respond quickly to changes in your business needs without incurring additional costs.


6. Reduced Risk

When you outsource your IT business operations, you can reduce the risk of disruption to your business in the event of a problem with your in-house IT infrastructure. This is because the outsourced company will be responsible for maintaining and repairing any issues that arise.


7. Improved Focus

Outsourcing your IT business operations can help you to focus on your core business goals. This is because you will no longer need to invest time and resources in managing your IT infrastructure.


8. Enhanced Security

When you outsource your IT business operations, you can benefit from enhanced security. This is because the outsourced company will have the latest security measures in place to protect your data and systems.


9. Access to Global Talent

When you outsource your IT business operations, you will have access to a global pool of talent. This means that you can find the best possible staff for your company, regardless of location. It also allows you to tap into new markets and expand your business reach.


10. Increased Competitive Advantage

Outsourcing your IT business operations can give you a competitive advantage over your rivals. This is because you will be able to focus on your core business goals while the outsourced company takes care of your IT needs. This can help you to gain an edge in your industry.


11. Peace of Mind

When you outsource your IT business operations, you can enjoy peace of mind knowing that your IT infrastructure is in the hands of experienced professionals. This means that you can focus on running your business without having to worry about the technical aspects.


Outsourcing your IT business operations can offer many benefits to your company. These are just a few of the top reasons to consider outsourcing your IT needs.



Bit by bit helps client networks run smooth and secure.. visit our website at 877.860.5831

Wednesday, October 26, 2022

Monday, August 15, 2022

5 Reasons Engineering Firms Need Managed IT Services

5 Reasons Engineering Firms Need Managed IT Services

By Robert Blake


Technology plays a vital role in the success of engineering firms, which is why you need to consider managed IT services. A managed IT service provider can keep everything working while minimizing downtime for your employees. These IT professionals also provide help desk support around the clock. Choosing to work with an IT service provider is also a great way to develop a comprehensive IT roadmap for your company to help you reach your full potential.


Here are a few of the main ways engineering firms can benefit from managed IT services. 


1) Enhance Collaboration

Working together is a necessity in the engineering field. A managed IT service provider can improve collaboration by connecting multiple departments through cloud computing. Using the cloud allows your team to work with each other in real-time, whether it's in the same office or in different locations. All the data is protected with encryption in the cloud to ensure this information never falls into the wrong hands.


2) Boost Productivity

An added benefit of using an IT service provider is that it allows your employees to be much more productive. For example, your team will have access to the latest technology in your industry to make it easier for you to stay efficient. A managed service provider also keeps all your software up to date with the latest patches to ensure everything continues to operate smoothly.


3) Stay in Compliance

Following all the different regulations involving data security is key to avoiding costly fines. An IT service provider will take an active role in making sure your information is always secure. A managed service provider will also perform IT security audits to identify any vulnerabilities within your system, as this proactive approach can save you a lot of trouble.


4) Increase Cybersecurity

One cybersecurity incident can ruin the reputation of your business and lead to substantial costs. Partnering with an IT service company is essential in helping your engineering firm stay one step ahead of cyber threats. Network monitoring, employee education, patch management, and IT audits are just a few of the different ways a managed service provider can improve security for your company.


5) Limit Costs

Finding ways to keep costs to a minimum isn't always easy while managing an engineering firm. However, choosing to work with managed IT services is a great way to reduce the costs of hiring and training in-house IT employees. Paying a fixed fee for managed IT services is a great way to stay within budget, as you don't have to worry about any unexpected expenses. These IT professionals will also keep all of your technology working to avoid downtime.


Final Thoughts

The role of technology will continue to increase in the engineering industry. Using a managed IT service provider offers immense benefits, whether it's improving collaboration, boosting productivity, or limiting cybersecurity incidents. An IT service provider can also decrease costs and help you stay in compliance with all of the different regulations impacting engineers. Ultimately, the engineering industry is highly competitive, as a partnership with an IT service provider is a worthwhile investment that's well worth it.

Bit by bit helps client networks run smooth and secure.. visit our website at 877.860.5831

Monday, July 11, 2022

4 Reasons Managed IT Services Benefits Healthcare Providers

4 Reasons Managed IT Services Benefits Healthcare Providers

Technology continues to play a vital role in the healthcare field, whether it's new medical devices or software that makes it easier for nurses to meet the different needs of each patient. Understanding how to take advantage of the latest tech without sacrificing data security is essential for healthcare organizations. Working with an IT service provider is a great investment for many facilities, as these IT professionals are always available to offer assistance to ensure everything is working at an optimal level.


Here are more reasons why healthcare organizations need to consider using managed IT services.


1) Enhance Data Accessibility

One of the advantages of partnering with managed IT services is that it allows healthcare facilities to access patient data from any device. Doctors and nurses can quickly access this information on the cloud while also making updates in real-time. Using the cloud makes it easy to find the information you need without spending hours trying to search through piles of paperwork. All of this data is also well-protected in the cloud due to encryption.


2) Meet Compliance Standards

Another reason to consider partnering with managed IT support is that it helps your medical facility stay in compliance with HIPAA and other laws. Meeting these detailed guidelines is essential to protecting patient data while also helping you to avoid expensive fines. An IT service provider will perform numerous actions to improve data security, whether it's risk assessments, patch management, employee training, disaster recovery planning, and much more.


3) Improve Efficiency

Constantly dealing with technical issues is frustrating, and it wastes a lot of time. These tech problems can even lead to deadly consequences at a medical facility. Using an IT service provider is important in keeping downtime to a minimum, and they are always available if you need any tech support. An IT service provider will also take a proactive approach to managing technology to ensure your team can work efficiently without any problems.


4) Easily Scale Up or Down

Healthcare organizations are ever-changing, whether it's adding new patients or investing in additional hardware. A managed service provider will always make sure your facility has plenty of IT resources to ensure everything continues to work at an optimal level. For example, these IT professionals can easily give you more storage space on the cloud or scale back your services during less busy times to save you money. An IT service provider gives you the flexibility to best meet the needs of your patients and workers.


Final Thoughts

A partnership with an IT provider is an excellent investment for many healthcare facilities. Working with managed IT services makes it easier to access data, improves cybersecurity, and it offers more scalability options. Healthcare professionals will also be able to work more efficiently with the help of IT services. Ultimately, technology will continue to evolve in the healthcare industry, as a managed service provider will work with your facility to help you fully reach your potential.

Robert Blake

Bit by bit helps client networks run smooth and secure.. visit our website at 877.860.5831

Monday, June 13, 2022

What is SOC-as-a-Service?

What is SOC-as-a-Service?

By Robert Blake


Having a Security Operations Center (SOC) in-house is expensive for the average business. Large organizations have a SOC in-house to watch user activity and application uptime 24/7/365. In a SOC, analysts sit in a room and monitor all network traffic to determine if any resources are under attack from either external or internal threats. Considering that real estate, infrastructure, and full-time staff add up to hundreds of thousands of dollars for large organizations, it's out of reach for many small or medium-sized businesses.


To overcome the expenses, businesses have the option of leasing or outsourcing their SOC requirements to a Managed Service Provider (MSP). The MSP will then host SOC-as-a-Service for the organization. The SOC-as-a-Service is a cloud-based system that monitors all organization network traffic without the huge added expense of hosting it on-premises.


How is a SOC Different from SOC-as-a-Service?


In a large organization, administrators might support thousands of servers in the cloud and on-premises. Along with these servers, administrators also support thousands of users, network infrastructure, various cloud services, and mobile devices. It's impossible to manually monitor all these network resources, so a SOC is a centralized department that monitors every resource using cybersecurity analytic applications and log aggregation.


Every network resource collects logs and aggregates them to one location. Cybersecurity applications such as a Security Information and Event Management (SIEM) import logs and provide analysts in the SOC with visualized graphs, charts, and alerts. Security analysts located in the SOC get real-time information about the network environment so they can make trained and educated decisions. Some SIEM applications use artificial intelligence to make automated decisions in intrusion detection and prevention.


Because of the information provided in a SOC, it's a highly secure room within the organization where only authorized security analysts can enter. It contains advanced technology to run an effective SOC, so it's also expensive to build out a SOC. The security analysts must be paid a salary, and they generally demand higher salaries than standard administration. All these factors make a SOC too expensive for the average-sized organization.


SOC-as-a-Service has the same features and functions the same way as a standard SOC, but it runs in the cloud and can be managed by an MSP or other outsourced individuals. Usually, a SOC-as-a-Service is a feature offered by MSPs that will be installed as a cloud-based function with the rest of the MSP's infrastructure installed within the organization.


Benefits of SOC-as-a-Service for the Enterprise


Handing off an on-premises SOC to a cloud-based service has several advantages for large and small enterprises. For large enterprise organizations, it eliminates much of the huge cost associated with staff, real estate, and physical equipment. For smaller organizations, a fully staffed SOC is out of reach due to budget constraints, so a cloud-based SOC provides small businesses with advanced cybersecurity monitoring and analysis.


A few other benefits include:

   Standardized protocols and infrastructure: This benefit is especially great for MSPs responsible for handling numerous organizations and their cybersecurity. By standardizing protocols, the MSP can better deploy infrastructure and keep it consistent across all environments, making cybersecurity easier to manage and respond to threats. Organizations also benefit by getting more efficient infrastructure and cybersecurity support.

   Enterprise monitoring at a fraction of the enterprise cost: An on-premises SOC can cost millions in infrastructure and staffing, but using SOC-as-a-Service lowers the cost. Organizations pay only for resources used during service, so it's a more affordable way to deploy infrastructure and monitor data for common threats.

   Logging for all network resources: Organizations struggle to find resources and storage for logging across all their infrastructure, but cloud-based environments have virtually unlimited storage. An MSP or local administrators can build more efficient and verbose logging solutions across the entire enterprise environment without worrying about limitations in storage resources.

   Better compliance: Staying compliant is always a concern for organizations that must follow regulatory standards, but cloud-based logging and monitoring offered in SOC-as-a-Service solutions eliminates much of the overhead associated with compliant solutions.

   Advanced cybersecurity technology: Advanced cybersecurity infrastructure is expensive, but cloud-based solutions are much cheaper than building infrastructure in-house. 



Challenges of SOC-as-a-Service

As with anything in technology, the benefits of SOC-as-a-Service also have some challenges to overcome. Most of these challenges are minor compared to the benefits that an organization gets, but you will face several issues that you should be aware of.


A few challenges include:

   Converting to the new environment: Organizations will find that there is initial overhead that might take several months to smoothly transition from an on-premises environment to a cloud-based one. Although the initial overhead might be frustrating and costly, it's worth the investment for the long-term benefits.

   A change in onboarding: A SOC-as-a-Service affects mainly system administrators and analysts, but it can also affect other new employees. By adding layers of security to your cloud and on-premises environment, users and other staff members might have to change the way they access data. Users experiencing new changes must be trained to use new security tools.

   Increase in log storage: Any SOC service needs logs to analyze traffic and detect potential threats. If you don't have a SOC now, you will need to expand storage reservoirs for log aggregation. SOC tools ingest log data and use it to provide analysts with actionable insights and suggestions to people reviewing network information.




As malware and other security threats evolve, corporations need better ways to detect and defend against them. An on-premises SOC is expensive, but MSPs and corporations can work with a SOC-as-a-Service option to host SOC in the cloud without the large costs associated with building one. Services are more easily accessible, and administrators can quickly deploy SOC services without installing any equipment.


A SOC-as-a-Service is also a favorite for MSPs. They can use the cloud-based SOC to offer effective cybersecurity solutions for all MSP customers. Because a SOC uses more advanced cybersecurity controls, all customers who work with SOC-as-a-Service can detect and stop even the most sophisticated threat.


If you have more question, please contact us at 877.860.5831 or visit our website at

Bit by bit helps client networks run smooth and secure.. visit our website at 877.860.5831

Wednesday, June 1, 2022

How Cybercriminals Use Manipulation

How Cybercriminals Use Manipulation

By Robert Blake


Cybercrime occurs when computers are used to gain unauthorized access. Typically, it's done for financial gain although motives vary. Cybercriminals use their technical skills but also employ manipulation techniques to make the job easier.


Information needed in cybercrime can be obtained by walking into a business, glancing around, and speaking to employees via casual conversation -- effectively, the perpetrator hides in plain sight. This is a type of infiltration. Names, job titles, phone numbers, and anything else that can be used to imitate an employee are used as the next step in a cyberattack.


Information can be gathered in other ways, however. Phishing is a technique used for gathering private information and occurs when an attacker pretends to be a legitimate entity. Tricked into believing the attacker is trustworthy, people are coerced into disclosing private information. Phishing can be initiated via emails, telephone calls, private messages, or text messages.


End Results


The following are examples of attacks after sufficient, private information is obtained -- demonstrating further the depth of manipulation used. Infiltration could be enough to obtain illegal access without phishing, and vice versa. Other times, combos are used. They are not cut and dried, although they can be executed as such.


Method 1

Armed with various information, a cybercriminal calls into a business, imitates an employee, and asks the help-desk clerk to change a login password. The criminal obtains the password and gains access to the desired system.


The help-desk clerk might even get tricked into changing and giving away an administrator password while the perpetrator imitates an administrator. With administrative access, privilege escalation on a number of user accounts can be attained. Why get access to a single computer when an opportunity exists to change access controls across the board -- obtaining access to all users' data?


Method 2

It could also go the other way -- a perpetrator could call in imitating help-desk support. An employee can be tricked into downloading and installing a malicious software program, for example. After persuading the employee to install it  --  creating the illusion of a fixed problem -- unauthorized access is obtained.


It's worth noting that malicious software doesn't have to be designed by the attacker using it. Computer programmers design malicious software and sell it via the black market. It could be designed to exploit a known vulnerability or be customized to a buyer's needs. The bar for carrying out cybercrime has been lowered.

Method 3

Sometimes phishing attacks are aimed at specific people. A spear-phishing attack is exactly that and can be done using information obtained via infiltration or prior info-gathering campaigns. Depending on the goal of the cybercriminal, targeting specific people can be advantageous.


As an example, obtaining login credentials for an employee higher up the chain could yield a broader database for gleaning. With access to such data, a cybercriminal might have reached their goal or could use it to proceed with lateral movement -- accessing other resources on the network. 


Tips for Moving Forward


Education is most helpful for reducing the risk of phishing attacks -- and should not limited to the tips listed below. The best antivirus software or password policies are not going to protect a company from employees being tricked into giving away sensitive information.


The following are common routines for reducing phishing attack risk: 


1) Use care when handling the contents of an email spam directory. Email providers always include a spaminbox for detected phishing attempts. 

2) Don't use links in unexpected emails for resetting passwords or verifying private information.

3) Don't open attachments in unexpected e-mails. 

4) Don't click links received in unexpected texts or private messages

5) Don't give away private information when receiving unexpected phone calls.

Bit by bit helps client networks run smooth and secure.. visit our website at 877.860.5831